SHIPPING TIMES

Orders are processed within 1-3 business days, regardless of the shipping option selected at checkout. We process and ship orders Monday through Friday, excluding weekends and holidays. While most orders are processed within this timeframe, please allow up to 5 business days for processing during busy periods. For example, an order placed on Tuesday will typically ship by Friday at the latest.

Potential Delays:
Orders may be delayed if inaccurate or incomplete payment or checkout information is provided, such as an incorrect shipping address.

If a wrong shipping address is entered, you have 1 hour after purchase to request changes.
Contact us at email for any corrections.

Important: We are not responsible for incorrect information entered by the customer. Please see the Wrong Address Disclaimer below for more details.

ESTIMATED SHIPPING TIMES

United States, United Kingdom, Canada: 7-14 business days
International: 7-20 business days (may arrive sooner)

Note: Shipping times depend on customs clearance in the destination country. Some countries process packages faster than others, so please consider this when estimating delivery.

Potential Delays:
Shipping times may be affected by factors beyond our control, including:

Customs inspections
Strikes or labor disputes
Weather conditions
Peak seasons (e.g., holidays)
Large or bulky items
Errors by the shipping provider

If any of these scenarios occur, we will keep you informed to the best of our ability.

SHOPPING/SHIPPING GUARANTEE

We are committed to ensuring your satisfaction. If your items do not arrive within the following timeframes, we will issue a free replacement or a full refund:

USA: 45 days
Canada: 45 days
Australia/New Zealand: 50 days
United Kingdom: 45 days
Rest of the World: 50 days

INTERNATIONAL DELIVERY

Please note that additional customs fees or taxes may apply based on your country’s regulations. These charges are beyond our control, and by placing an order, you acknowledge this possibility.

For more information, contact your country’s customs office directly.

Note: We are not responsible for delays caused by customs clearance. Additionally, shipping to certain countries may incur extra fees due to geographic location.

WRONG ADDRESS DISCLAIMER

It is the buyer’s responsibility to ensure that all shipping information is accurate at checkout.

Changes to the shipping address can only be made within 1 hour after purchase.
Once an order is processing or shipped, we cannot make changes to the destination address.

If an order is shipped to an incorrect address due to customer error, we are unable to take responsibility. In cases where the package is returned to us, we will issue a full refund upon receipt of the returned item.

RETURNS

By placing an order, you agree to cover any return shipping costs.